Reference

kapsul4d Privacy Policy for Your Account

kapsul4d Privacy Policy explains what we collect when you open an account, verify your phone, browse on mobile, or use DANA and QRIS.

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How DANA and QRIS Data Is Used

kapsul4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates the details needed to operate your account from the details used to improve contact and security. When you create an account, we record your submitted contact details, phone verification result, login events and device signals. When you select DANA, OVO, GoPay, QRIS,

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bank transfer or a virtual account, we retain payment references, amount status and receipt details needed to match a wallet action to your account. We do not need your wallet password for this matching process. We may share limited transaction references with a payment processor when
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a status check requires it. We keep records for as long as needed for account support, security checks and legal duties, then remove or separate them according to our retention process. Access to kapsul4d services depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT WHEN NEEDED

Privacy Help Beside Your Account

A clear contact route matters when a phone check, wallet reference or data request needs attention. We keep privacy support close to the account help path, so you can describe the issue without sending your wallet password. If you are in Medan or elsewhere in Indonesia, use the contact route shown in your account area and include the relevant reference, device type and requested action.

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Account contact

Use the support contact displayed in your account area for questions about the Privacy Policy, phone verification records, login events or a correction to your submitted details.

Wallet query

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, send the transaction reference only; we use it to locate the status without requesting your wallet password.

Data request

Ask us to access, correct or remove eligible account data through the available privacy contact route. We may verify your account before acting on the request.

SECURITY IN PRACTICE

What We Keep And Why

Privacy work is practical: we map each data point to an account, security, payment or support reason.

Account records

We retain the contact details, phone verification result and account events needed to create access, answer support questions and identify unusual login activity.

Cookie choices

Cookies and similar browser signals help maintain a session and understand page performance. You can manage browser cookie settings, though some account steps may then work differently.

Device signals

Your mobile browser or desktop session can provide device type, browser details and security events. These signals help us investigate access issues without reading private wallet passwords.

Payment matching

DANA, OVO, GoPay and QRIS references let us connect a payment status to the correct account. We record the reference and status needed for reconciliation and support.

Retention steps

We keep personal data only while it supports account operation, security, payment reconciliation, support or a legal duty. After that, we delete or separate it through our retention process.

Change requests

You can contact us to request access, correction or deletion where applicable. We may ask for account and phone verification so private data is not released to another person.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account steps and local wallet references you are most likely to see. We keep the wording direct so you can decide what to share before using the account contact path. Any eligibility or access question depends on local law.

It covers account details, phone verification, login and device signals, cookies, payment references, support contacts, retention and requests to access, correct or delete eligible data.

Phone verification helps connect account access to the contact you provide and supports security checks. We record the verification result and related account event, not your private wallet password.

Yes. We may retain DANA and QRIS references, status and receipt details needed to match a payment action with your account. The same approach applies to OVO, GoPay and bank transfer.

When you use a mobile browser, we may receive device type, browser details, session signals and security events. These help maintain access and investigate login issues under the Privacy Policy.

You can contact us through the account privacy route to request access or correction. We may verify your account and phone details first, and the request remains subject to local law.

We retain data while it supports account access, security, payment matching, support or a legal duty. We then delete or separate it according to our retention process.

Use the privacy contact path displayed in your account area. Include your account contact and the relevant DANA, OVO, GoPay, QRIS or login reference, but never send a wallet password.

kapsul4d Privacy Policy for Your Account

Privacy Help Beside Your Account

Account contact

Wallet query

Data request

What We Keep And Why

Account records

Cookie choices

Device signals

Payment matching

Retention steps

Change requests

Privacy Policy Answers for Indonesia

01 What does the kapsul4d Privacy Policy cover?

02 Why does kapsul4d need phone verification?

03 Does the Privacy Policy cover DANA and QRIS payments?

04 What device data is collected on mobile?

05 Can I request a copy or correction of my data?

06 How long does kapsul4d keep personal data?

07 How do I contact kapsul4d about the Privacy Policy?

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